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paulhughes83_uk
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Broken external VM box and cable renewal

Can anyone from VM help.  I'm in the process of having external insulation fitted to the front of my house.  The external Virgin Media junction box needs replacing and I'm told there is a lot of slack cable which could be tidied up.  I need to book an engineer but can't seem to find any way to make contact to request this.

Many thanks in anticipation of your help.

Paul

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spgray
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Re: Broken external VM box and cable renewal

call CS and request the work, however you may be charged £99 for a non-fault visit.

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My Broadband Ping - spgray

paulhughes83_uk
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Re: Broken external VM box and cable renewal

Thank you.

Calling 150 wasn't especially helpful.  Essentially kept pointing back to online help.

I'm aware there will be a cost.

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