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Adrian10
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Broken exterior brown box

  • Hi,
  • The plastic brown virgin media cable box outside our house is broken and in need of replacement, please can you help us out with a getting a replacement.
  • Many thanks
  • Adrian
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Graham_A
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Re: Broken exterior brown box

This will need a VM technician to attend.

Two options to book an appointment.

 

The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.). Select broadband faults,

 

or If you have a mobile phone with internet access via WiFi or mobile data you could try the text message service.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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