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andreac_22
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Broken brown external box

Hi 

I have tried phoning customer services but can’t get through does anyone have an email address or any other way of contact so I can report that my brown box outside is hanging off the external wall? Also my box in the house seems to be coming off the wall and I think it needs tightened up (old walls) 

Thanks in advance 

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Graham_A
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Re: Broken brown external box

If you have a mobile phone with internet access via WiFi or mobile data you could try the text message service.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

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andreac_22
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Re: Broken brown external box

Thanks so much for that I will try that thanks again 😊

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