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Bot

wato500
Tuning in

If the Bot is stuck in chat .....how do I shut it down , to start again ,it's doing me head in !!

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @wato500 

Click on the X in the top right hand corner of the chat box.  Another screen will open asking ,'Are you sure you want to end the conversation?'.   Click on Yes.   The chat should restart, if it doesn't then either refresh the screen (F5 if using a computer) or open a new page in an incognito window 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

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2 REPLIES 2

Client62
Legend

It is a BOT, it is designed to waste your time.

newapollo
Very Insightful Person
Very Insightful Person

Hi @wato500 

Click on the X in the top right hand corner of the chat box.  Another screen will open asking ,'Are you sure you want to end the conversation?'.   Click on Yes.   The chat should restart, if it doesn't then either refresh the screen (F5 if using a computer) or open a new page in an incognito window 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali