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Steve104
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Boosters not working/setting up

 Followed the procedure - tried the troubleshooting too still not happening

i have a solid white light & flashing red arrows on the booster connected to the hub & a slow flashing white light on my second booster 

can anybody offer any clues?

the kit was sent by Virgin & I received it today 

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Katie_WT
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Re: Boosters not working/setting up

Hi there @Steve104

 

Welcome along to our Community and thanks so much for your first post - I was sorry to understand that you're having some issues with your new boosters we have sent you.

 

I was able to locate your account from your Forum information and can see that we sent you the Wired starter kit - here is one of our handy set up guides that should help you out

 

Booster Set Up Guide

 

The guide also includes information on troubleshooting if you have any issues. 

 

Hope that helps. 

 

 

Katie - Forum Team


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