• 1
  • 0
  • 0
Just joined
Message 1 of 2
Flag for a moderator

Boosters not working/setting up

 Followed the procedure - tried the troubleshooting too still not happening

i have a solid white light & flashing red arrows on the booster connected to the hub & a slow flashing white light on my second booster 

can anybody offer any clues?

the kit was sent by Virgin & I received it today 

0 Kudos
  • 4.89K
  • 297
  • 554
Forum Team
Forum Team
Message 2 of 2
Flag for a moderator

Re: Boosters not working/setting up

Hi there @Steve104


Welcome along to our Community and thanks so much for your first post - I was sorry to understand that you're having some issues with your new boosters we have sent you.


I was able to locate your account from your Forum information and can see that we sent you the Wired starter kit - here is one of our handy set up guides that should help you out


Booster Set Up Guide


The guide also includes information on troubleshooting if you have any issues. 


Hope that helps. 



Katie - Forum Team

New around here? To find out more about the Community check out our Getting Started guide

0 Kudos