Followed the procedure - tried the troubleshooting too still not happening
i have a solid white light & flashing red arrows on the booster connected to the hub & a slow flashing white light on my second booster can anybody offer any clues?
the kit was sent by Virgin & I received it today
Hi there @Steve104
Welcome along to our Community and thanks so much for your first post - I was sorry to understand that you're having some issues with your new boosters we have sent you.
I was able to locate your account from your Forum information and can see that we sent you the Wired starter kit - here is one of our handy set up guides that should help you out
Booster Set Up Guide
The guide also includes information on troubleshooting if you have any issues.
Hope that helps.
Katie - Forum Team
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