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bungle2020
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Another cut cable!

Hi. I'm another one who has ended up cutting our Virgin cable. I was trimming the bush near our front door and accidentally sliced through the phone cable under the door. The phone is off, but the internet is still on.

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-tony-
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Message 2 of 10
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Re: Another cut cable!

wait for VM to get to the thread - they will sort a tech - there are usually 4 wires in the phone cable - all colour coded if there is enough wire you could join them as a temp repair - some insulating tape to keep them waterproof until the tech gets there to do a permanent job

____________________

Tony
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bungle2020
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Re: Another cut cable!

Thanks. I did consider trying to join the cables somehow, as I’m a technically minded person, but there isn’t enough slack. 

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Tudor
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Message 4 of 10
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Re: Another cut cable!

Just jump the gap with some spare cable.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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bungle2020
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Re: Another cut cable!

I could try that, if I can find something suitable.

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bungle2020
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Re: Another cut cable!

We managed to book an engineer to fix it. Apparently they're going to charge us £99 for it.

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-tony-
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Message 7 of 10
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Re: Another cut cable!

it should be free - will flag it and see what VM say

____________________

Tony
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bungle2020
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Re: Another cut cable!

Thanks.

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Chris_W1
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Re: Another cut cable!

HI bungle2020, thanks for contacting us, this would not be charged at £99.00 and should be free. I will send you a private message to look in to this further for you ^Chris 

bungle2020
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Re: Another cut cable!

Thanks.

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