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Anits26
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Accident cut through neighbours cable

Hi been on the phone for an hour and cant get through to operator.  Accidently cut through neighbours cable as for some reason it was across our land.  How can i arrrange for an engineer to make a repair?

Hollie_B
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Re: Accident cut through neighbours cable

Hi there Anits26 

 

Thanks for joining the community and for your post. 

 

Sorry to hear you've cut through the cable and that it was over your garden. Just to clarify, do you also have services with us, or is it just the neighbours services that have been disrupted? If this is the neighbours services we would need them to contact us here I'm afraid, as the work will need to be booked against their account. 

 

Thanks, 

 

Hollie_B

Hollie - Forum Team


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