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360 box using two remotes

I now have the new 360 box. With the previous V6 box, we were able to use two remotes. However, I've not been able to get two working with the 360. I've tried twice with two additional remotes but each time I activate a new one, the previous one stops working. As usual, I have been unable to get Virgin by phone. Has anyone any clues?

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Re: 360 box using two remotes

You can only use one remote per box.

https://community.virginmedia.com/t5/Virgin-TV-V6/Pairing-two-remotes-to-new-360-box/m-p/4440690#M80...

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I work for Virgin Media - but all opinions posted here are my own
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