Virgin Media Community

[nobley]

Could some Moderator please advise if Virgin would send me a 2 way splitter and terminator cap so I can move my router to the TV active point.

 The TV active point is 7 meters longer than my present router point. Don't mind buying the items my self but don't want to cause any problems to the network.

Some advice please.

Thanks in advance

[apcyberax · Accepted solution]

No you need to get VM to do any changes to the cabling.

[Martin_N]

Hi nobley,

Thank you for your post. 

To move the broadband in the property this would require an engineer appointment. 

There is a £99 charge for this. If you would like to proceed with this, please do let me know and I will private message you to assist in getting this booked in. 

^Martin

[nobley]

Hello Martin

Thank you for your reply and offer of help.

Because of the "virus" I am shielding and have been for several months, so I will leave this

for a few weeks and see what happens after that.

Regards  Nobley

[Martin_N]

Okay Nobley, please do come back to us when you would like to proceed with this. 

^Martin