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Paul362
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1Gig constantly going down

For the last 3 days in a row my 1gig broadband keeps loosing connection and is very up and down it seems to be a head end problem as it is connected today but has no Internet connection! This is now getting really frustrating virgin report no issues in the area although there clearly is. 

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spgray
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Re: 1Gig constantly going down

have you reported the issue to virgin?

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My Broadband Ping - spgray

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Paul362
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Re: 1Gig constantly going down

Was going to today if I can find the best number to ring ? I have been with virging for years and never had anything like this before ! I am at this moment using my mobile data to use the internet .

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spgray
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Re: 1Gig constantly going down

there is no "Best" number, only the standard number for CS

0345 454 1111 (or 150 if you have a virgin landline)

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My Broadband Ping - spgray