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why my sky channels not showing on tv go

Just subscribed to sky channels. these showing on my tv but not on TV Go on my ipad. For the sky movies channels when parental control PIN asked for and I enter the PIN I use for the TV I get the message wrong Pin. How can I address issues

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Very Insightful Person
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Re: why my sky channels not showing on tv go

TV Go has a different PIN than your TiVo or V6 box.

The default is 0000 for the app currently - https://www.virginmedia.com/help/tv-go-app-settings

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Re: why my sky channels not showing on tv go

Hi,

Still not working after entering 0000 and sky channels on TV go

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Re: why my sky channels not showing on tv go

Hi Mickey1,

 

Sorry to hear you're still having an issue with it,

 

Can you confirm if you're able to access the Sky Movies on another device?

 

Alex_Rm

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Re: why my sky channels not showing on tv go

No I can’t. Virgin told me they escalated the problem to IT for resolution.

 

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