Sorry to hear you are experiencing an area fault with your TV go. Our teams have been made aware of this and they will work to resolve this as soon as possible to get your service up and running again.
… and it provides a fix estimate and allows you to set up updates by text.
It does. But every time I looked yesterday, the estimated fix time was at least an hour ago, and despite signing up for updates, I have heard absolutely nothing. Virgin Media discontinued the Windows app, so using that is impossible.
I wonder if this is going to be like last summer's 10 day outage? That was fun.