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virgin go on chromebook

I have been trying to watch virgin go on my acer chromebook via the website (i understand that the app is not compatible with chromebook). when I select a channel from live tv the loading circle appears  for a minute or so and then the message a fault has occurred and the programme can not be shown. I have in the past watched virgin go on my chromebook. Dont understand what the problem is

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Re: virgin go on chromebook

Thanks for your post Malcolm_reece and a very warm welcome to you!

 

Sorry to hear that you've been struggling to watch the TV Go service on your Chromebook.

 

Can you please tell me if you've been able to try alternative browsers on the device? Have you also been able to clear the cache on the browsers to see if this can have a positive effect?

 

If you're still unable to view the content after running these basic diagnostics, do please come back to us and we'll be happy to look into this further for you

 

Kindest regards,

 

David_Bn

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