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PJaskolski
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virgin go devices

when I look at my devices on virgin go is shows 5 devices registered, when I try to change devices the list of devises is different and shows only 3 devices registered. I need to remove my lodger who has access to virgin go but has no moved on. 

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Tom_F
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Re: virgin go devices

Hi PJaskolski, thanks for getting in touch.

 

Sorry to hear about the issues you've had with TV Go. With regards to your lodger who has access - you can change the password which would prevent them from accessing your TV Go going forwards.

 

However I can appreciate that certain browser settings can cause complications with the amount of devices registered - so if you're still having issues with that just get back to me via PM and I'll be able to help further.

 

Tom 

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PJaskolski
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Re: virgin go devices

all is well now thank you

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Zoie_P
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Re: virgin go devices

Glad to hear PJasklosi, 

Please pop back to our forums, if you have anymore issues or questions or even to get involved with other posts  🙂

Zoie

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