Virgin Media Community

[PJaskolski]

when I look at my devices on virgin go is shows 5 devices registered, when I try to change devices the list of devises is different and shows only 3 devices registered. I need to remove my lodger who has access to virgin go but has no moved on. 

[Tom_F]

Hi PJaskolski, thanks for getting in touch.

Sorry to hear about the issues you've had with TV Go. With regards to your lodger who has access - you can change the password which would prevent them from accessing your TV Go going forwards.

However I can appreciate that certain browser settings can cause complications with the amount of devices registered - so if you're still having issues with that just get back to me via PM and I'll be able to help further.

Tom 

[PJaskolski]

all is well now thank you

[Zoie_P]

Glad to hear PJasklosi, 

Please pop back to our forums, if you have anymore issues or questions or even to get involved with other posts  🙂

Zoie