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Barton88
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virgin go app won't let me login In

a month ago

Hi I'm new to virgin media and my tv app won't let me login keeps coming up with a message about main user account.I have looked it up and seen it's been a bit of a problem for people and hopefully got some advice on how to fix it. Many thanks In advanced. 

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Gareth_L
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Re: virgin go app won't let me login In

3 weeks ago

Hello Barton88

Thanks for your post 

Sorry to hear about the above

Can I just ask if you are using the same log in details that you have for your Online account

Is this a new account or have you transferred the account over from a previous property or a friend

Gareth_L

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