[Keith_1959]

I have the same problem with my laptop i.e. I have reached the maximum devices I can register, although my laptop is listed and I am now locked out for another month.

Any help would be very much appreciated.

[Kath_F]

Hi Keith_1959, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you've been locked out and unable to re-register the device. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

[Kath_F]

Hi Keith_1959,

Thanks for sticking with me via private message and confirming all is resolved for you now. 

I'm really glad we were able to help. If you face any further issues, pop back to us so we can support you further. 

Many thanks,