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MarkH28
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unable to delete devices tvgo

I am unable to delete my devices on virgin tv go. Now i have multiple of the same device, namely my laptop, is now registered 3x. Could you remove two of them please and leave the ones named mark dell laptop and samsung sf g950....

Why can't users delete there own devices via the device management section?

Regards

Mark

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Corey_C
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Re: unable to delete devices tvgo

Thanks for your post and reaching out to us, Mark,

 

I've sent you a private message to confirm your account details and to reset your TVGO. Users can update their device list every 30 days. You can find out more here: https://www.virginmedia.com/help/virgin-tv-go-registering-devices

 

Cheers,

Corey C

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