Virgin Media Community

[SaintsMike]

How can I request a TvGo reset please. 

I only have one device and its states I have reached my limits of 5 devices. I don't own 5 devices. 

This the 5th time you've donw this, I was only back on the 01-02-21 after my last lock out, 3 days later I'm locked out again and have to wait until 01-03-21 I did nothing wrong and you had a fault which locked out

[Robert_P]

Hello SaintsMike

We can see you have raised this same issue in another thread to which we have responded. We ask all forum members to keep to one thread per topic.

This is to ensure we're responding as quickly as possible and all of the details are kept in one place. The other thread will remain open but we will close this thread down.

Thanks

Rob