tv go asking me to upgrade my package to view content???

[amandabriggs638]

after successfully logging in why is it asking me to upgrade my package to view content? any help greatly appreciated.

[Ashleigh_C]

Hi there @amandabriggs638

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I'm so sorry to hear that you are facing this issue with your services. 

Can I just clarify, are you attempting to view channels that are part of your package? 

Thank you.