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sorry can’t register device at moment

Hi I have been trying fiora couple of weekes to replace an old laptop from the registered devices on my iPad. I keep getting the above message telling me to try again in a few minutes! The minutes have turned into weeks! 

I’m not particularly techy, and wonder if I am doing something daft.

Cheers

 

 

 

 

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Re: sorry can’t register device at moment

Hi cartomkate

 

Thanks for posting. I'll PM you now to reset the TV Go Devices now

 

Kind regards,

John_GS
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Re: sorry can’t register device at moment

Thanks for joining me on PM @cartomkate

 

Just to update the thread, the TV Go devices have been reset

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"