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NS1171
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skysports device limit reached

I have recently had my phone repaired. Now when I try and access skysports via the app, it says the device limit is reached and I am unable to watch on my phone. When I try and click on the link to manage the devices on skysports, it times out and does recognise the URL. x

Also, for my VirginTVGo app, my mobile is now appearing twice on the list of devices registered and I can't seem to delete it. When I try and add another device it says device limit reached and won't give the option to replace one on the list already.

Can you help with this? 

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Ayisha_B
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Re: skysports device limit reached

Hi @NS11771,

 

Welcome to our Community Forums and thanks for posting. 

 

I am sorry to hear this. Would you like me to reset these for you?

Ayisha_B
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NS1171
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Re: skysports device limit reached

Yes, if you could reset them, that would be great. Will this work for Skysports and VirginTVGo? 

 

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Ayisha_B
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Re: skysports device limit reached

Sure. 

 

I will pop you a PM now so we can clear security first 🙂

 

Speak soon. 

Ayisha_B
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Ayisha_B
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Re: skysports device limit reached

Thanks for taking the time out to speak with me via PM @NS1171

 

Glad that we could this sorted for you 🙂

 

Don't hesitate to pop back on the Forums if you need any further help. 

 

Have a lovely day. 

Ayisha_B
Forum Team



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