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Andykl11
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.sky sports limit

Only 2 devices active on my account. Both mine and with me.  Was watching  f1 practice,  and wanted sky sports news on other device.   Would not allow saying limit reached...   all cache empty.

 

Needs rectifying please

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newapollo
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Re: .sky sports limit

Hi Andykl11,

You can only stream on one device at a time

Dave

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Andykl11
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Limits

I saw in October  you had issues with people  not able to connect to sky sports.

 

I am having this issue on my phone. It works OK on my ipad but when try to get on phone its device limit reached.  Which is crazy  as only have the 2 devices. Cleared cache  tried on one of your engineers  phones. Even he cannot fathom it out

Help..!!!!!!!!!    

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SCA1972
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Re: Limits

@Andykl11 Please don't create multiple threads for the same issue, it doesn't get your issue resolved any quicker and is against the forum rules.  I have merged your threads.

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Beth_G
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Re: Limits

Hi Andykl11,

 

Welcome to the Community!

 

Thank you for your post and I'm sorry for our delayed response from here.

 

I'm sorry to hear you're having issues with the TV go app on your phone. So just to confirm, you're only experiencing this issue when you try to use the app on your phone, even when another device is not in use?

 

Have you tried reinstalling the app if this is the case?

 

Thanks,

 

Beth

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