cancel
Showing results for 
Search instead for 
Did you mean: 

sky sports - device limit reached

Brent62
Joining in

 I tried to log into the sky sports app on my iPad using my phone as the hot spot but it would not play and I could not get it on my phone as device limit reached even though my phone is on the list of registered devices

 

 

[MOD EDIT: Subject title changed for clarity]

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi Brent62 

You should be able to manage your Sky Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Zach_R
Forum Team
Forum Team

Hi @Brent62,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm so sorry to hear that you're having some trouble accessing and viewing Sky Sports content on your iPad and your iPhone. Have you followed the advice offered by @newapollo yet to make sure that the devices are indeed registered?

Thanks,
 


Zach - Forum Team
New around here? To find out more about the Community Forums, take a look at our FAQs!