on 19-07-2022 20:59
like all the other users there is no reported error only a blank black screen. As a reminder 1) All other Virgin channels are fine for example I can watch BT sport, I can view on other Windows devices and my mobile so issue specific to this PC. I have tried all three browsers with no success. I removed my Anti Virus software just in case that was blocking but no success. The issue is with the SkySports desktop player that Sky re-directs you to. Sky sports.exe tries to open a new Web browser page which constantly comes up blank
Answered! Go to Answer
on 27-07-2022 08:50
Hi stevetawstevetaw,
Thank you for the update, at least we know it was a device issues and all is well with your new Laptop, if you do need any further help, please do not hesitate to reach back out.
Regards
Paul.