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JT101
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registered device

Hi

I am having problems with registered device as I am told that 'I have reached the maximum devices that can be registered' The maximum is 5 registered devices but when I open my Virgin TVGo app I cant watch any programs on my computer but can do so on my mobile phone. I go to the Device Management section but I am unable to delete any of the registered devices!!

Please can you help as this is becoming very frustrating.

Thanks

JT101

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JT101
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Re: TV Go Device Registration Limit - Google Chrome browser

Hi

My device is windows 10 64 bit and the browser is Google

Hope you can help

JT101

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Ashleigh_C
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Re: registered device

Hi @JT101

 

Thank you so much for your post to our Community Forums and I am so sorry to hear you are struggling with your TV Go registrations. 

 

I am going to send you a PM so we can get this looked into for you. Please keep an eye out for the purple envelope in the top right hand corner of your profile to alert you to a new message. Thank you. 

Ash_C
Forum Team



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