if I'm away and I need to record something using the Virgin tv go app it says my box is offline. This happens when I turn the tv off using the red button (top right) of my remote. It seems to turn the tv off AND also the 360 box, if I turn just my tv off using the top left 'TV' button, the tv seems to randomly turn itself on after a couple of hours, even if I'm not at home, or during the night!
I can watch tv from the tv go app but only if the boxes are ON, but when I press the red button on the remote, it turns off the tv & the box, then I’m unable to watch on the tv go app ( or from the box in the bedroom), & its the same downstairs, if the tv in my bedroom is OFF.
I can watch tv from the tv go app but only if the boxes are ON, but when I press the red button on the remote, it turns off the tv & the box
Pressing the white TV power button turns off the TV. Pressing the red STB power button will turn the 360 on and off. However, if you have 'One Power' enabled on the 360 it will turn off both the TV and 360 STB.
To check or change your One Power options go to Settings > Audio & Video > One Power
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