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1stchoyce
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only on ipad ver 11

when I try to download tv go from app store on to ipad running ver 10.3.5 it says I need ver 11. I have tv go on another ipad running ver 9. any ideas?

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Ernie_C
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Re: only on ipad ver 11

The current release of Virgin TV Go does indeed require iOS 11.

Your older iPad must have an old version of Virgin TV Go that was supported on earlier releases of iOS.

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1stchoyce
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Re: only on ipad ver 11

thanks for that

so I presume that mine and millions of other ipads cannot be used to watch tv go

well done virgin, are they in league with apple? 

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1stchoyce
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Re: only on ipad ver 11

a search on google came up with

https://www.virginmedia.com/help/virgin-tv-go-what-devices-can-i-use

To use Virgin TV Go, your mobile or tablet will need to be:

  • Android 4.3 or later
  • iOS 9.0 or later to watch live content
  • iOS 10 or later to download On Demand shows

I've tried calling Virgin but gave up eventually 

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Ernie_C
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Re: only on ipad ver 11

Google searching is very unreliable as the information can be very out of date.

You should always check the App Store for current information which is:

C342A363-F33F-4F8F-BA79-D5BA9A01DD4D.jpeg

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DJ_Shadow1966
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Re: only on ipad ver 11

Hello

Yes the new version of Tv Go is only supported on iOS 11 and above the device that has iOS 9 must have been installed prior to the upgrade of the App hence why it is still working.

Regards Mike

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1stchoyce
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Re: only on ipad ver 11

ok thanks for that

I give up 

anyone want a cheap ipad gen 4?

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