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jamesw2
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no live itv

No live itv on mobile and laptop. signed in signed out. uninstalled reinstalled still nothing

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Steven_L
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Re: no live itv

Hi and welcome to the community @jamesw2

 

Sorry to hear that you have had trouble with ITV on your mobile, are you still having this issue with ITV at the moment? We did have an issue with ITV and STV last week but that has now been resolved.

 

Regards

Steven_L

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jamesw2
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Re: no live itv

Still the same. Uninstalled app. Reinstalled. Still no ITV or stv. I have itv2 etc. Stv is in channel list. Reset that as well but nothing on live TV. Same online. I can see ITV but when I log in it disappears. 

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Megan_L
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Re: no live itv

Hi Jamesw2,

We are aware of this issue and are working on a fix. In the meantime, these programmes are available on the free STV Player app.

Sorry for any inconvenience caused by this and we will update affected customers when we have an update.

Thanks,

Megan_L

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