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Crawf
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need to reset all devices on tv go app

The app has registered my iPad twice and i cant watch anything, it wont let me derigister any devices... ...please help....

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Crawf
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Need to reset my devices in the Tv go app

My iPad has registered twice and i can derigister it, cant watch tv either until this is sorted

 

please help

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David_Bn
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Re: Need to reset my devices in the Tv go app

Good Afternoon Crawf, thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see that you've been struggling to use your iPad to use your TV Go account. 

 

Can you tell me if you've been able to log into your TV Go account on a web browser to manage the devices

 

We would allow you to delete any devices from the account, if you delete at least one of the multiple itemising of the laptop, log out of the account, and log back in to see if this will then allow you to watch the TV services 

 

Kindest regards,

 

David_Bn

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