3 weeks ago
Please can you help
I have 5 devices registered but im unable to use any of them as it says i cant change device till december.
please can you clear all devices from my account to allow me to re-register them
2 weeks ago
Thanks for posting. I am sorry for the delayed reply.
I'll PM you now so I can assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Thanks for joining me on PM @Crabtree7
I've reset the TV Go devices now for you and that should fix this
Thank you John for helping to resolve this issue.
please reset mine too !