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b001
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maximum number of devices reached

Hi 

i keep getting the message that i have reached the maximum number of devices despite only ever using virgintvgo from my pc. I use the same browser so i dont know why this keeps happening. Can some reset something for me

 

thanks

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Graham_A
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Re: maximum number of devices reached

If you regularly clear your browser cache and more specifically the saved cookies this will lead to the browser being recognised as a new device following clearance.

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Graham

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b001
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Re: maximum number of devices reached

very frustrating

 

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arrgee1991
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Re: maximum number of devices reached

If you regularly clear your browser cache and more specifically the saved cookies this will lead to the browser being recognised as a new device following clearance.

So why is this also happening with the app? My single iPad is two devices.

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