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clarkey39
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galaxy Tab 4 on Virgin TV Control

hi,

Just wondering if anyone has suffered the same issue. I have a Galaxy tab 4 running Android 5.0.2.

not used it for a good few months until the other day and i noticed that both the TV control App and TV Go App do not work anymore. So i uninstalled them and to my horror realised that when i went into the play store on this tablet those 2 apps are no longer listed 😤

I have since reset the tablet back to factory settings but to no avail.

The TV control app loads up and lists all my show........but when i go to play one it comes up with an error message and makes me start setup.

really annoying as they both used to work fine on this tablet.20201007_121252.jpg20201007_121237.jpg20201007_121158.jpg20201007_120329.jpg 

Any ideas. 

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BenMcr
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Re: galaxy Tab 4 on Virgin TV Control

TV Go and TV Control now require Android 5.1 or later to work:

https://www.virginmedia.com/help/virgin-tv-go-what-devices-can-i-use
https://www.virginmedia.com/help/virgin-tv-control-technical-requirements

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clarkey39
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Re: galaxy Tab 4 on Virgin TV Control

ah right yes cheers mate 🙂

 

now i just need to work out how to get 5.1 onto this old thing. Would that stop them from even appearing in the play store though?

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BenMcr
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Re: galaxy Tab 4 on Virgin TV Control

Yes.

App developers can target the minimum OS version within the Play Store. Devices below that won't see them to install.
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clarkey39
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Re: galaxy Tab 4 on Virgin TV Control

fair do's

 

cheers 👍

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