I have been successfully logging in and watching skysports on my pc laptop with no issues. However, today when I login using the virgin media UK option on the sky app it simply takes me to the sky tv page but I am not logged in so cannot view any programs. If I click login I go round in circles. My id and pw are definitely correct - I am not getting any errors just being passed to the sky page but logged out.
Before I used to see another sky page (solid blue) which I forget the actual text but it had a tick box i used to select and then I was passed to the sky tv page to select the channel I want to watch.
I also definitely have sky sports on my package - I am watching it now on the TV
I have uninstalled the sky desktop app and reinstalled
I have deleted all my sky devices in the virgin app and none have come back even though the info on the web suggests they will automatically do so next time I login to sky - I just cant login !
I have latest chrome and firefox versions - this is really strange because it has been working fine and I have no more things to try.