Menu
Reply
NickFox
  • 2
  • 0
  • 0
Joining in
190 Views
Message 1 of 2
Flag for a moderator

cannot log into sky sports app as a virgin media customer

I have always logged into the sky sports app as a virgin media customer on my laptop.  My log in is no longer recognised despite having sky sports on my main television.  I have tried re-installing the app and changing my virgin media password with no success.  The app allows me to enter my email address and password with no error messages but then returns to the main page and offers me the option to "log in".  Any help would be much appreciated.

0 Kudos
Reply
Beth_G
  • 2.57K
  • 160
  • 250
Forum Team
Forum Team
142 Views
Message 2 of 2
Flag for a moderator

Re: cannot log into sky sports app as a virgin media customer

Hi NickFox,

 

Welcome to the Community Forms, we appreciate you taking the time to post here for some help.

 

We are aware that some of our customers are unable to access Sky Sports using their My Virgin Media credentials. We have created a thread dedicated to this issue here, where we will be posting any updates on the fault.

 

I'm sorry for the inconvenience and frustration caused until we get this resolved.

 

Kind regards,

 

Beth

0 Kudos
Reply