Can't get anything to play on my phone yet it's listed as 1 of my devices and has played previously with no problems
Sorry to hear this
What phone do you have
Is this fully upto date software etc
Have you been able to watch this before on your phone
Gareth I have a Oppo Reno 2Z and have watched TV on it until 4 wees ago
Are you able to use the app okay on other devices or via the website?
Have you tried reinstalling the app, signing out of the app and back in again?