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Nezvos
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Watching tv go on iPad and correct pin entered but so says it wrong..but it’s not WHY ? 😟

Ok watching tv go through browser on laptop in a field via phone hotspot. All programmes watchable unless it requires the 4 digit pin. Entered the pin correctly yet it says it’s wrong 😩

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Laurie_C
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Re: Watching tv go on iPad and correct pin entered but so says it wrong..but it’s not WHY ? 😟

Hi Nesvos,

 

Thanks for getting in touch and a very warm welcome to the Community Forum! I'm sorry that you're having this problem.

 

Have you tried uninstalling and re-installing the App since this problem started occuring? Does this issue only occur on the one device, or does it also happen when you are using other devices?

 

Kind regards,

Laurie

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