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caitlynleckey
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Voices out of sync

When watching a programme on the TV Go app for IPad, it frequently goes silent in the middle of a show then the sound is not in sync with the video but the sub titles are.

This has happened with multiple shows and I have tried reinstalling the app but it does not help.

It works fine on my laptop where I am connected to the same WiFi as my IPad.

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John_GS
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Re: Voices out of sync

Hi caitlynleckey

 

Thanks for posting and welcome to the community.

 

Sorry to hear of the sound issues on TV Go.

 

Can I ask, are you listening through headphones and if so, are they plugged in via an adapter? 

Please could you also confirm what iOS you're on?

 

Best,

John_GS
Forum Team


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