on 13-06-2023 23:23
Since change address my virginGo stopped working
on 15-06-2023 08:17
Hi @FANTASTIC62
Thank you for posting and welcome to the community. Hope the house move went well 🙂
If it's logging you in but showing you the former property account, it's because a Move and Transfer needs doing.
Process is 24 hours and I'll send you a PM now to assist further 🙂
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill