on 17-04-2023 10:21
Hi,
on 18-04-2023 10:28
Hi @BriVentoux
Thanks for posting and welcome to the community.
I am sorry for the issue with the TV Go application not working. Thanks for letting us know the error message you're getting though as that helps us with this.
I've done a system check and it appears the email address was tied to an old account that is now sorted.
Please can you test the log in for me today and let me know if it works?
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 19-04-2023 09:30
Hi,
Yes it work thank you. Able to log in successfully.
Thanks for your help.