Menu

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
daryleden1990
  • 2
  • 0
  • 0
Joining in
250 Views
Message 1 of 4
Flag for a moderator

Virgin tv go

on ‎22-08-2021 15:51

my.virgin tv saying device limit reached but it isnt. Will let me watch Normal tv but not sky sports

0 Kudos
Reply
newapollo
  • 11.97K
  • 1.6K
  • 3.63K
Very Insightful Person
Very Insightful Person
229 Views
Message 2 of 4
Flag for a moderator

Re: Virgin tv go

on ‎22-08-2021 17:46

You need to log into the Sky Sports app to watch Sky Sports, not the TVGO app.sky sports ios/android app log insky sports ios/android app log in

 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
0 Kudos
Reply
daryleden1990
  • 2
  • 0
  • 0
Joining in
227 Views
Message 3 of 4
Flag for a moderator

Re: Virgin tv go

on ‎22-08-2021 17:48

I have the sky sports app. I go on it. I’m logged it. It says device limit reached 

0 Kudos
Reply
Kath_F
  • 32.23K
  • 1.23K
  • 2.59K
Forum Team
Forum Team
184 Views
Message 4 of 4
Flag for a moderator

Re: Virgin tv go

on ‎23-08-2021 18:00

Hi daryleden1990, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

Apologies to hear you're getting the device limit reached error message. You can manage the devices you have registered for use on the Sky Sports app by logging in to TV GO > Settings > Device Management > Manage My Sky Devices.

Remove any devices that may be duplicates to leave room for you to re-register the device. 

If you need further help, please let us know. 

Thanks,

Kath_F
Forum Team




New around here? To find out more about the Community check out our Getting Started guide
0 Kudos
Reply

Digital life blog

Help videos

Help forum