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daryleden1990
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Virgin tv go

my.virgin tv saying device limit reached but it isnt. Will let me watch Normal tv but not sky sports

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newapollo
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Re: Virgin tv go

You need to log into the Sky Sports app to watch Sky Sports, not the TVGO app.sky sports ios/android app log insky sports ios/android app log in

 

Dave

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daryleden1990
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Re: Virgin tv go

I have the sky sports app. I go on it. I’m logged it. It says device limit reached 

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Kath_F
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Re: Virgin tv go

Hi daryleden1990, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

Apologies to hear you're getting the device limit reached error message. You can manage the devices you have registered for use on the Sky Sports app by logging in to TV GO > Settings > Device Management > Manage My Sky Devices.

Remove any devices that may be duplicates to leave room for you to re-register the device. 

If you need further help, please let us know. 

Thanks,

Kath_F
Forum Team




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