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Virgin tv go

Although i pay for the Sky Sports Football i cant get it on Virgin Go .,

it redirects me to Sky Sport who want my Sky ID and say my subscription doesn’t support Sky Sports Football - 

why do Virgin make everything so hard ?

I have been with them about 3 months and spent so long on the phone waiting to get through to them for answers to questions  i should not NEED to ask - if they made their customer user interface more customer friendly . 

Any ideas how i can get this sorted out -  please

without having to wait an hour to speak to a Virgin dept, explain the problem to the person, then be told (every time) i cant help you i will put you through to another dept, where you then wait ANOTHER  20/30 mins to speak to a poor English language person  about your problem ? 

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Re: Virgin tv go

There is a specific Virgin Media sign in option in the Sky Sports app or website which you need to use:

Screenshot_20200618-231846_Sky Sports.png

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I work for Virgin Media - but all opinions posted here are my own
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Re: Virgin tv go

Thank you Ben Mcr

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