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Virgin tv go will not play recordings

Giova47
On our wavelength

The virgin tv go app will not play recordings saying it is unable to access the recordings on both my iPhone and iPad Air. All are connected to the same network. On the odd occasion it does play the recording but it’s very rare. I have serious mobility issues so I rely on the tv go app. Can anyone please advice an d help?

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10 REPLIES 10

Minhasa
On our wavelength

There are so many of us having the same problem so why don’t you just fix it rather than wasting our time asking for useless information