• 3
  • 0
  • 0
Joining in
Message 1 of 2
Flag for a moderator

Virgin tv go sign cannot sign in

Was watching bt sport channel on mobile via this virgin tv go app. Switched out to a different app to check and on going back it has kicked me out. Won’t allow to sign in again saying it is failed repeatedly. No issue with the Sky app. Happened before. Happens most of the time during a football match etc. Tried uninstalling and reinstalling with same results. 

0 Kudos
  • 6.5K
  • 1.02K
  • 1.61K
Very Insightful Person
Very Insightful Person
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Virgin tv go sign cannot sign in

Hi Khushnood,

there's a message in the Check Service Status at the top of the page

Customers using IOS, Android or Desk Top devices may experience an error when trying to log in.. We are sorry about this, our engineers are looking at fixing this as soon as possible.

The problem is almost fixed - our engineers are carrying out their final checks.



The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click to mark as a Helpful Answer or use Kudos to say thanks