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martyk57
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Virgin tv go not working on ipad

Hi,

     I can’t seem to view any channels on virgin tv go.Everytime I click on a channel I see the message “ sorry this program\me is not allowed in this region”.

can anyone help?

regards

Martin

John_GS
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Re: Virgin tv go not working on ipad

Hi martyk57 / Martin

 

Thanks for posting.

 

Are you in the UK when using this service or have you got a VPN active on the device you're using?

 

Kind regards,

John_GS
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martyk57
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Re: Virgin tv go not working on ipad

Hi John,

                - I've never used a VPN with Vrrgin TV Go its always just worked both in the UK and the Netherlands where I currently am. Had it working this way for years.

regards

Martin

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newapollo
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Re: Virgin tv go not working on ipad

@martyk57 

As far as I'm aware EU roaming for Virgin TV apps  stopped on the 31st December / 1st January 2021.

Dave

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Corey_C
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Re: Virgin tv go not working on ipad

Thanks for your reply, martyk57,

 

newapollo is correct that TVGO stopped working in the EU end of year last year. Apologies.

 

Cheers,

Corey C

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