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Virgin tv go not working on ipad

martyk57
Tuning in

Hi,

     I can’t seem to view any channels on virgin tv go.Everytime I click on a channel I see the message “ sorry this program\me is not allowed in this region”.

can anyone help?

regards

Martin

4 REPLIES 4

John_GS
Forum Team
Forum Team

Hi martyk57 / Martin

 

Thanks for posting.

 

Are you in the UK when using this service or have you got a VPN active on the device you're using?

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Hi John,

                - I've never used a VPN with Vrrgin TV Go its always just worked both in the UK and the Netherlands where I currently am. Had it working this way for years.

regards

Martin

newapollo
Very Insightful Person
Very Insightful Person

@martyk57 

As far as I'm aware EU roaming for Virgin TV apps  stopped on the 31st December / 1st January 2021.

Dave
I don't work for Virgin Media.
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Thanks for your reply, martyk57,

 

newapollo is correct that TVGO stopped working in the EU end of year last year. Apologies.

 

Cheers,

Corey C