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luvmytech
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Virgin tv go incorrectly saying not subscribed

hello, 

Virgin tv go app and webpage has suddenly asked for payment for on demand/catch up content..sky one , sky comedy etc when these channels are included in the subscription (ultimate oomph). The live channels plays ok. 

help appreciated 

thanks

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luvmytech
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Re: Virgin tv go incorrectly saying not subscribed

two days and no replies...anyone got anything?

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Steven_L
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Re: Virgin tv go incorrectly saying not subscribed

Hey @luvmytech

 

Thanks for getting in touch with us over the forums about your TV GO issues and sorry for the amount of time taken to respond to your post?

 

How are things looking at the moment with your TV GO account? Has the issue been resolved since you posted? 

 

Does the same thing happen if you try to use the TV GO app?

 

Regards

Steven_L

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