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Emilysara80 · ‎11-01-2022

Virgin on go is not working on my Samsung galaxy tab s6 lite. I have deleted the app and then reinstalled it servreal hours later. Any suggestions.

Ernie_C · ‎11-01-2022

It would be useful if you could describe in more detail what happens when you try to use it.

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Ernie_C · ‎11-01-2022

It would be useful if you could describe in more detail what happens when you try to use it.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

David_Bn · ‎13-01-2022

Good Afternoon @Emilysara80, and a very warm welcome to our Community Forums!

Can you please confirm if you're able to use the TV Go account on any other devices?

What error message is showing on the device you're experiencing the fault with?

Kindest regards,

David_Bn

Emilysara80 · ‎23-01-2022

No it doesn't work on an ipad or Samsung tablet.

Ayisha_B · ‎24-01-2022

Sorry to hear this @Emilysara89

Do you get any specific error when trying to access this?

Are you able to log in using the browser?

Ayisha_B
Forum Team
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