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Jaykaldeen10
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Virgin media tv go

on ‎20-11-2020 15:19

hi i have 5 devices registered on the tv go app and i cannot log in anywhere to use can these all be deleted please, it says i cant change them until  01/12/2020 but doesnt give me the option to delete or replace

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John_GS
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Re: Virgin media tv go

on ‎27-11-2020 15:55

Hi Jaykaldeen10

 

Thanks for posting and welcome to the community. 

 

My apologies for the TV Go issue. I'll PM you now to reset the devices.

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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John_GS
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Re: Virgin media tv go

on ‎27-11-2020 16:01

Thanks for joining me on PM @Jaykaldeen10

 

I've reset the TV GO devices for you now 🙂

 

Have a good weekend 

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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