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ahmadzia
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Virgin media customer, skysports desktop player error code VGC-4253024462:4253024462 - 4058620

Just today, skysports has just started displaying this error code on my macbook pro and I have tried deleting and reinstalling the app, clearing my chrome cache, restarting the app and pausing Adblock on the skysports website to no avail. I am a VM customer using the skysports desktop app on my mac

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Hayley_S
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Re: Virgin media customer, skysports desktop player error code VGC-4253024462:4253024462 - 4058620

Hello @ahmadzia,

 

Welcome to the community page! Thanks for posting.

 

I am sorry to see that your Sky Sports app is not working.

 

Have you tried using this on any other devices?

 

Many thanks,

Hayley
Forum Team



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zmmzmm
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Re: Virgin media customer, skysports desktop player error code VGC-4253024462:4253024462 - 4058620

Hi

Same problem here... it was working a few weeks ago, but now it doesn't. I'm on a Mac. What to do please? I've read all the solutions available, reinstalled, etc... nothing is helping.

Please help.

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Gareth_L
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Re: Virgin media customer, skysports desktop player error code VGC-4253024462:4253024462 - 4058620

Hello zmmzmm, 

Thanks for your post and welcome to our Community.

Sorry to hear you are hiving an issue with the Sky Sports App.

This might sound a bit odd, But have you ran a full virus scan on your Mac, 

We did have the same issue a while ago and the User had a virus on his Mac, ran a full scan removed Malware and the App worked with no issues.

Gareth_L

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