a month ago
Cannot sign in. Says oops can't sign in now. Try again later.
Uninstall and the reinstall no luck
Samsung galaxy s20 and on laptop no luck
The only reason I joined is because of on the go app
4 weeks ago
I cannot login. Tried everything on these forums. Uninstall and reinstall. Laptop and phone. Online chat. Still won't let me in.
Will have to cancel and go back to old supplier if not able to work on the go app
Please don't create duplicate posts for the same query...
Can you login to your "my Virgin Media" using the same credentials? I'm not sure if that's what you mean by "on laptop no luck"
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Yes I can login to my virgin media no problem at all.
Yes tried virgin go on phone app and on laptop rejects me everytime
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you're having some issues using TVGO.
I've been able to locate your account using your forum details and so I can discuss a few account things with you I've popped you over a private message (purple envelope, top right hand corner)