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Jacksback39
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Virgin go devices

Hi
I cannot delete any of the devices I have on the virgin go app. I am up to my limit of five devices and wish to remove some of them.

Any advice would be greatly appreciated
Thanks

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Jacksback39
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Re: Virgin go devices

Any one got ideas please as it’s very frustrating 

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Katie_WT
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Re: Virgin go devices

Hi there @Jacksback39

 

Welcome to our Community and thanks so much for your first post - I'm afraid you're not able to delete any devices, but you can replace them. You can do this up to 3 times per calendar month. 

 

Replacing a Device

 

Hope that helps. 

 

Cheers!

Katie - Forum Team


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